Terms and conditions - Warranty Statement - Privacy Policy
Warranty Statement
At Automatic Gate Operations, a family-run business, we take pride in delivering quality gate services you can trust. We provide services and fulfill our commitments based on the estimate and contract agreed upon by both you and us. We guarantee all equipment, materials, supplies, and workmanship we provide for your project against defects for one or two years from the date we complete your installation, as specified in your contract.
When this warranty period ends, we’ll provide you with all warranty and guarantee documents from the suppliers and manufacturers of the equipment and materials used in your installation (like user manuals and warranty certificates).
Please note, warranty terms will be shown on the estimates where they apply, and this warranty only covers work and equipment installed by Automatic Gate Operations. It does not cover service calls or repairs for equipment installed by others.
Warranty Service:
If something covered by this warranty proves defective during the warranty period, we’ll repair it free of charge. All warranty repairs must be scheduled in advance and performed by Automatic Gate Operations to keep the warranty valid.
Important Customer Preparation:
To help us serve you as efficiently as possible during your service visit, please:
- Save any damaged items such as remotes, fobs, or transmitters, and have them ready for the technician.
- Ensure our team can easily and safely access your gate and all related components.
- Gather any paperwork or past service info if you have it.
- Be ready to tell us exactly what issue you’re experiencing.
Exclusions:
This warranty does
not cover damage from:
- Accidents, misuse, vandalism, or unauthorized changes
- Natural events like floods, lightning, or earthquakes
- Lack of maintenance or failure to follow instructions
- Wear items like batteries, rollers, guides, and wheels
- Repairs or changes done by anyone other than Automatic Gate Operations
Claims Process:
To schedule warranty service, please contact us at (510) 894-4734 or (209) 424-3002. Having the damaged equipment handy will help us diagnose and fix the issue quickly.
Limitation of Liability:
Our responsibility under this warranty is limited to repairing or replacing defective parts or workmanship. We aren’t liable for any incidental or consequential damages related to your gate system.
Terms and Conditions
Welcome! We’re thrilled to have the opportunity to work with you on your automatic gate project. Our goal is to make the entire experience smooth, transparent, and satisfying. Please take a moment to review our Terms and Conditions, which outline how we work together to deliver the best results.
1. Our Commitment to You
At Automatic Gate Operations, we’re dedicated to providing high-quality installation, maintenance, and repair services for automatic gates. Our team works with professionalism, care, and attention to detail to ensure your complete satisfaction.
2. Quotes and Pricing
- Every project is unique, so we provide custom quotes based on your specific needs.
- We’ll clearly outline pricing before work begins — no hidden fees.
- If changes are requested after the quote, we’ll communicate any additional costs upfront.
- Applicable taxes and fees will be added to your final invoice.
3. Scheduling and Project Timelines
- We aim to complete your project on schedule and with minimal disruption.
- Sometimes delays happen due to weather, supply availability, or other unforeseen factors — if so, we’ll keep you informed promptly.
4. Payment Terms
- Payments are due as specified in your agreement or invoice.
- We accept multiple payment methods for your convenience.
- Need flexibility? Just reach out, and we’ll do our best to accommodate you.
5. Warranty and Satisfaction Guarantee
- We back our work with a warranty on parts and labor to give you peace of mind.
- If anything doesn’t meet your expectations, contact us right away, and we’ll make it right promptly.
6. Your Role in the Project
- Please ensure that we have safe, clear access to your property at scheduled times.
- Let us know about any special conditions or concerns before we begin.
- Safety is a top priority for everyone involved — please follow any guidelines we provide.
7. Liability and Safety
- We take great care to protect your property and ensure a safe work environment.
- While we strive for flawless results, please understand that some risks are inherent with construction and installation work.
8. Cancellation and Rescheduling
- If you need to cancel or reschedule, please notify us as soon as possible.
- Late cancellations may be subject to fees, as outlined in your service agreement.
9. Privacy and Data Protection
- We respect your privacy. Any personal information you share is securely stored and only used to serve you better.
Thank you for choosing Automatic Gate Operations! We look forward to delivering dependable automatic gate solutions that enhance your property’s security and convenience. If you have any questions or need clarification, don’t hesitate to get in touch.
Ready to get started? Contact us anytime at 209-424-3002 or visit our website at https://www.autogateops.com.
At Automatic Gate Operations, we value your privacy and are committed to protecting your personal information. This Privacy
Policy outlines how we collect, use, and safeguard your data when you visit our website https://www.autogateops.com/ and interact
with our services.
1. Information We Collect
We collect various types of personal information when you visit our website or use our services. This may include:
Personal Identification Information: This includes your name, email address, phone number, billing information, and any other details you provide when submitting forms or contacting us.- Usage Data: We collect information about how you access and interact with our website, including IP addresses, browser type, operating system, device type, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze how users interact with our site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services: To fulfill requests for our products or services, such as gate installation, maintenance, and support.- Communication: To respond to inquiries, provide customer support, or send important updates about your transactions or services.
- Improving Our Website: To improve the content, functionality, and user experience of our website.
- Marketing and Promotions: We may use your information to send promotional offers, news, and updates if you have opted to receive such communications. You can unsubscribe at any time.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third-party
service providers who help us operate our business, such as payment processors, email marketing services, and hosting providers.
These third parties are obligated to keep your information confidential and only use it for the services they provide to us.
We may also share your information if required by law, such as to comply with a subpoena, legal process, or government request.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute
security.
5. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: Unsubscribe from marketing communications or withdraw your consent at any time.
To exercise your rights, please contact us at amada@autogateops.com or 209-424-3002.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices
or content of these external sites. Please review their privacy policies before sharing any personal information.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children
under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that
information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We
encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Automatic Gate Operations
1039 Montclaire Dr. Suite B
Ceres. CA 95307
Email: amada@autogateops.com
Phone: 209-424-3002